Refund Policy

Lease Terms

Lease agreements with Savvy Storage are on a monthly basis. The rental period begins on the date stated in the lease agreement and renews on the same date every month (the ‘anniversary date’).

Upon signing of the lease agreement a refundable security deposit is taken. See our terms and conditions for full details on the conditions of the deposit.

Each month’s rental is paid in advance – before or on the anniversary date – using the storage unit, plot or invoice number as reference.

Cancellation

Cancellation of a lease must be made with no less than 14 days written notice.

Where the storer is paying using FuturePay recurring payments, and where applicable, any payments made automatically within the notice period will be refunded to the Storer (subject to terms and conditions).

Refunds

Any refunds due to the tenant will be made via Bank Transfer or Card Payment. This may take an additional 3-5 working days to appear on the Storers bank/card statement due to bank processing times.